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Bilingual Customer Service Representative

Ayr, ON

Post Date: 08/10/2018 Job ID: 9069 Type: OS - Office Services

Dean Group, in partnership with our reputable client in Ayr, is currently recruiting for 6 permanent bilingual customer service representatives. This position starts at  $18.95/hour for bilingual candidates. All employees receive $1 raise after the first 2-3 months.

Shift times include 8:30 AM - 5:00 PM, 10:00 AM - 6:30 PM, or 12:00 PM - 8:00 PM and will rotate on a weekly basis. Candidates who work straight 12:00 PM - 8:00 PM will receive an extra $2/hour.

The ideal candidate will have a minimum of one year of call centre experience or fast-paced office experience.

Our client is a great organization to join for anyone looking to grow and develop long term with a company! They offer benefits, the opportunity for internal grown and promotions, in addition to a great company culture!

Duties include:

  • Answering incoming calls and emails
  • Booking appointments with customers
  • Maintaining client files
  • Data entry 
  • Other duties as assigned

The ideal candidate will have 1-3 years of previous customer service experience in a fast-paced environment, a high school diploma, and excellent interpersonal and communication skills. You must be able to thrive in a fast-paced environment, have excellent multitasking and prioritization skills. 

All interested applicants can send their resume to awhite@deangroup.ca

DEAN Group is in compliance with the Accessibility for Ontarians with Disability Act (AODA), 2005 and will, upon request, provide the information in this communication or documentation about our services in a format that takes into account a person’s disability.

All Dean Group staff are fully trained and have established a Customer Service Standard in an effort to ensure that our office provides excellent customer service for all, including those with disabilities.

DEAN Group is pleased to assist those who may require specific accommodations due to a personal disability. We would ask that those who require assistance to notify our offices as soon as possible if accommodation is necessary.

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